Search found 267 matches

by FB_JussiE
Wed Jul 18, 2012 7:12 am
Forum: Trine
Topic: Trine: Inconvinient
Replies: 2
Views: 4184

Re: Trine: Inconvinient

Hello spida In Trine 1 players cannot indeed save during a level. This is due to restrictions on the old engine that was used for the game. The original Trines levels are also bit shorter than Trine 2's which tries to eliviate the problem. Trine 2 is written on top of a new engine and supports savin...
by FB_JussiE
Tue Jul 17, 2012 9:19 am
Forum: Trine 2
Topic: bought Trine 2 off steam summer sale but it doesnt load
Replies: 1
Views: 1478

Re: bought Trine 2 off steam summer sale but it doesnt load

Hello vizionblind. Sorry to hear you're having problem with the game. This could be issue with AntiVirus software blocking Trine 2's binaries, this has happened in the past especially with people using Avast. Check from your anti-virus softwares settings that it doesent have any restrictions on &quo...
by FB_JussiE
Tue Jul 17, 2012 9:18 am
Forum: Trine Technical Support for Windows & PSN
Topic: Trine 2 does not load.
Replies: 4
Views: 6342

Re: Trine 2 does not load.

Hello BFC! Sorry to hear you're having problem with the game. This could be issue with AntiVirus software blocking Trine 2's binaries, this has happened in the past especially with people using Avast. Check from your anti-virus softwares settings that it doesent have any restrictions on "trine2...
by FB_JussiE
Mon Jul 16, 2012 9:43 am
Forum: Trine Technical Support for Windows & PSN
Topic: Trine crashes during loading
Replies: 3
Views: 4360

Re: Trine crashes during loading

Hey again!

After speaking with one of our coders it seems like the issue might be related to using "very low" graphics settings.
If you're using very low graphics settings try to set it to low instead and see if it helps.

Other than that I dont have any ideas at the moment.
by FB_JussiE
Mon Jul 16, 2012 9:41 am
Forum: Trine Technical Support for Windows & PSN
Topic: Assertion failed
Replies: 2
Views: 3049

Re: Assertion failed

Hey again!

After speaking with one of our coders it seems like the issue might be related to using "very low" graphics settings.
If you're using very low graphics settings try to set it to low instead and see if it helps.

Other than that I dont have any ideas at the moment.
by FB_JussiE
Mon Jul 16, 2012 7:42 am
Forum: Trine Technical Support for Windows & PSN
Topic: Trine crashes during loading
Replies: 3
Views: 4360

Re: Trine crashes during loading

Hello golden_eagle and sorry to hear you're having such a nasty issue with the game. I've forwarded the issue to our coders, but at the moment I really have no idea what is causing this issue. We'll let you know as soon as we have figured this issue out. Thanks for the report and sorry for the incon...
by FB_JussiE
Mon Jul 16, 2012 7:37 am
Forum: Trine Technical Support for Windows & PSN
Topic: Assertion failed
Replies: 2
Views: 3049

Re: Assertion failed

Hello Dextous and sorry to hear you're having such a nasty issue with the game. The "Game is frozen" assertion is only supposed to come if the game is really frozen (for 60 seconds if I recall correctly). I will forward this issue to our coders, but unfortunately I have no idea which could...
by FB_JussiE
Mon Jul 16, 2012 7:27 am
Forum: Trine 2
Topic: Online multiplayer cross platform?
Replies: 10
Views: 6431

Re: Online multiplayer cross platform?

Hello voda

You will both need the same version (1.16 being the latest) of the game to play together.
The platform on which you play does not matter (Linux, Windows, Mac), but the version numbers have to match.
by FB_JussiE
Mon Jul 16, 2012 7:22 am
Forum: Trine 2
Topic: Trine 2 Multiplayer Crash
Replies: 1
Views: 1416

Re: Trine 2 Multiplayer Crash

Hello LittleTomato and sorry to hear you're having problems with the game. Could you send us an e-mail with the DMP file attached to http://frozenbyte.com/website_img/email_support.gif along with the error message from the assertion failed. This would greatly help us on tracking down the cause of th...
by FB_JussiE
Mon Jul 16, 2012 7:17 am
Forum: Trine 2
Topic: Physics bug in level 7
Replies: 3
Views: 1640

Re: Physics bug in level 7

Hello acid06 and sorry to hear you're having issues with the game. It seems like the log is stuck on the spikes above it. It also seems to be colliding with the ledge on the right side which makes it really hard to get off from the spikes. This really isn't bug in the physics, but rather in issue le...
by FB_JussiE
Sat Jul 14, 2012 5:25 pm
Forum: Trine 2
Topic: Recent addition of new Steam achievements
Replies: 3
Views: 2422

Re: Recent addition of new Steam achievements

Hello again!

The achievements are active now. (have been for a moment, but forgot to mention it, sorry!)
by FB_JussiE
Thu Jul 12, 2012 11:02 am
Forum: Trine 2
Topic: Trine 2 XBLA Saving Issue
Replies: 2
Views: 2061

Re: Trine 2 XBLA Saving Issue

Hello Perfect Rake! Sorry to hear you're having such a nasty issue with the game. We have never seen this issue before on our tests and I've forwarded the report to our coders. Unfortunately untill they take a look at it I really don't have any solutions to offer :( We'll post an update as soon as w...
by FB_JussiE
Thu Jul 12, 2012 10:54 am
Forum: Trine Technical Support for Linux & Mac
Topic: Trine 2 Linux - Crash at launch
Replies: 5
Views: 5189

Re: Trine 2 Linux - Crash at launch

Hello mawww and sorry for the long wait! Sorry to hear you're having such nasty issues with the game. Have you tried running the game with different audio backend, like Pulse or OSS. You can configure OpenAL to use specific driver from "/etc/openal/alsoft.conf" and modifying the "driv...
by FB_JussiE
Thu Jul 12, 2012 10:43 am
Forum: Trine Technical Support for Linux & Mac
Topic: Trine on linux - Freezes while loading
Replies: 1
Views: 2895

Re: Trine on linux - Freezes while loading

Hello maneulyori! Sorry to hear you're having problems with the game. You could check if any of the info posted in http://frozenbyte.com/board/viewtopic.php?f=17&t=4217 could help you out. It is Trine 2 related, but it might give you pointers what could fix the issue. The thing I'd try reading f...
by FB_JussiE
Thu Jul 12, 2012 10:36 am
Forum: Trine Technical Support for Linux & Mac
Topic: Linux Trine 2 - Another weird graphical glitch
Replies: 2
Views: 3132

Re: Linux Trine 2 - Another weird graphical glitch

Hello xolotl! Thanks for letting us know about the issue. This issue was something that happened in much earlier development builds of the game and was since fixed (atleast we tought so, as we havent been able to reproduce it in months). We'll have to look in to this and see what kind of reproduce r...
by FB_JussiE
Thu Jul 12, 2012 10:34 am
Forum: Trine Technical Support for Linux & Mac
Topic: Linux Trine 2 - Insubstantial Leaf Platform?
Replies: 3
Views: 4023

Re: Linux Trine 2 - Insubstantial Leaf Platform?

Hello xolotl!

Thanks for the report, this issue was introcuded in the recent patch and our programmers are aware of it.
Hopefully this'll get fixed soon, but at the moment only fix seems to be indeed to save&reload the game.

Sorry for the inconvenience.
by FB_JussiE
Wed Jul 11, 2012 8:24 am
Forum: Trine 2
Topic: Recent addition of new Steam achievements
Replies: 3
Views: 2422

Re: Recent addition of new Steam achievements

Hello ptr21894! The new achievements aren't yet acquirable, they will be very soon how ever. Once the new achievements have been finalized players will recieve the ones they've already earned, such as collecting XP/secrets and completing levels, ie all the ones the game will be able to tell from sta...
by FB_JussiE
Fri Jul 06, 2012 7:46 am
Forum: Trine 2
Topic: Trine 2 x64 .exe and PC multiplatform
Replies: 8
Views: 5942

Re: Trine 2 x64 .exe and PC multiplatform

Hello spectatorx! 1) Unfortunately at the moment there aren't any plans on making 64bit version, this is simply due to some of our middleware not supporting it. 2) If you buy the game directly from us: http://trine2.com/site/index.php?page=buy you'll get Steam key, Desura key (==Linux) and the DRM f...
by FB_JussiE
Mon Jul 02, 2012 12:53 pm
Forum: Trine 2
Topic: Game crippling latency (Probably solved)
Replies: 39
Views: 31158

Re: Game crippling latency (Probably solved)

Hello Borc While you cannot see the game version number of other players hosting a game (you can see their operating system from the little icon how ever), if you try to join a game with different version number you'll recieve an error message stating "Incompatible game version", but this ...
by FB_JussiE
Mon Jul 02, 2012 10:07 am
Forum: Trine 2
Topic: Game crippling latency (Probably solved)
Replies: 39
Views: 31158

Re: Game crippling latency (Probably solved)

Hello Bzzatah Which versions of the game are you 2 running. I tried to reproduce this issue with the steam version using mac mini and windows 7 pc but couldn't get the issue replace. Make sure you have the latest version of the game installed as well. We just recently patched the game with major net...
by FB_JussiE
Mon Jul 02, 2012 9:16 am
Forum: Trine Technical Support for Linux & Mac
Topic: Trine 2 on Mac - transferring saved game
Replies: 1
Views: 3931

Re: Trine 2 on Mac - transferring saved game

Hello and sorry for the delay It is indeed possible to transfer saves between machines. In case you have the mac appstore version you can find the save files from: ~/Library/Trine2 If you have the steam version you can either use steam cloud sync to transfer the saves, or copy them manually from: ~/...
by FB_JussiE
Thu Jun 21, 2012 7:50 am
Forum: Trine
Topic: Renderer intialization failure
Replies: 1
Views: 3867

Re: Renderer intialization failure

Hello forbajato Sorry to hear you're having problems with the game. Does Xubuntus "additional drivers" provide you drivers for the GPU ? There is likely some issues with 32bit drivers for the graphics accelerator (or the lack of them more likely). You could also try installing libtxc-dxtn0...
by FB_JussiE
Sat Jun 16, 2012 5:16 pm
Forum: Trine 2
Topic: Director's Cut only on Wii U?
Replies: 13
Views: 5220

Re: Director's Cut only on Wii U?

Hello I won't be diving much in to this topic, but I have to straighten out a few things: We're not dropping PC support for our current or foreseeable future projects. We love PC-gaming and will keep supporting it fully in the future. This is easily demonstrated by all the patches & fixes we kee...
by FB_JussiE
Fri Jun 15, 2012 7:32 am
Forum: Trine 2
Topic: Question
Replies: 1
Views: 1730

Re: Question

Hello zapple!

For now there's no such a feature, but I can forward the request and see what the design & code says about it :)
by FB_JussiE
Mon Jun 04, 2012 8:01 am
Forum: Technical support for Linux & Mac
Topic: Steam - "No games were found."
Replies: 1
Views: 14904

Re: Steam - "No games were found."

Hello curriguy! There's few things that could fix the problem: 1st Check that your steam is not in offline mode, you can see it from the top menu "steam" (if there's an option to "go online" click it). 2nd Check that you have the required steam ports open 3rd It is also possible ...

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