Search found 267 matches

by FB_JussiE
Thu Aug 09, 2012 9:49 am
Forum: Trine Technical Support for Linux & Mac
Topic: Trine 2 low resolution gfx corruption
Replies: 2
Views: 3455

Re: Trine 2 low resolution gfx corruption

Hello t00kewlman and sorry to hear you're having trouble with the game. Unfortunately I myself cannot offer any help on this issue, but I have forwarded the issue to our coders. We'll let you know once we have figured the issue out. Just a sidenote have you tried toggling the other graphical setting...
by FB_JussiE
Thu Aug 09, 2012 9:46 am
Forum: Trine 2
Topic: Fedora 17 segmentation fault
Replies: 10
Views: 5782

Re: Fedora 17 segmentation fault

Hello pseudo! Sorry to hear you're having troubles with the game. Quickly looking at the output you included, have you tried running the game as root ? It appears there's some problems with opening the input device. If this does not help either check that the game actually finds all the libraries ne...
by FB_JussiE
Thu Aug 09, 2012 7:23 am
Forum: Trine 2
Topic: Catch This! achievement tips?
Replies: 2
Views: 2704

Re: Catch This! achievement tips?

Hello boneitis! Atleast what I've seen the easiest way to do this achievement is to levitate an object (I tend to use the unbrekable crates) slightly above the ground right in front of your character with Amadeus, then quickly changing to Pontius and charging right away. The trick is to try to keep ...
by FB_JussiE
Thu Aug 02, 2012 2:03 pm
Forum: Trine Technical Support for Linux & Mac
Topic: Empty destination directory
Replies: 10
Views: 7407

Re: Empty destination directory

Hello again and sorry for the delay!

Have you tried toggling the settings from the launcher, try disabling AA and try if fullscreen / windowed makes any difference.
If nothing seem to help can you post your system specs here and we'll try to get some ideas what could be wrong.
by FB_JussiE
Thu Aug 02, 2012 1:44 pm
Forum: Trine 2
Topic: Game crippling latency (Probably solved)
Replies: 39
Views: 31158

Re: Game crippling latency (Probably solved)

Thanks for the info and log.

I've forwarded the issue to our coders and hopefully they can make sense of it.
I'll let you know once we have some additional information.

One last thing could you ask your friend to get a log as well and make sure he set AllowSteamRelay to true as well.
by FB_JussiE
Wed Aug 01, 2012 1:29 pm
Forum: Trine 2
Topic: Game crippling latency (Probably solved)
Replies: 39
Views: 31158

Re: Game crippling latency (Probably solved)

Hello UltimaAvalon and sorry to hear you're having trouble with the game. Error 9 means (NetErrorConnectionSyncDataTimeOut) Sync data was not received in 30s, which can be caused by several things. First if you have any internet speed/connectivity programs on the computer to boost downloads, or othe...
by FB_JussiE
Wed Aug 01, 2012 7:23 am
Forum: Trine 2
Topic: Trine 2 on new Mac OS Mountain Lion
Replies: 3
Views: 2632

Re: Trine 2 on new Mac OS Mountain Lion

Hello carrow!

All of our games run on on mountain lion
Shadowgrounds survivor has some issues, but Trine 2 should run without problems.
by FB_JussiE
Tue Jul 31, 2012 10:53 am
Forum: Trine 2
Topic: trine 2 crash
Replies: 2
Views: 1900

Re: trine 2 crash

Hello frendlydude2k and sorry to hear you're having issues with the game.

If the thread Kein linked doesen't help you we will need more info about our PC and what exactly happens on the crash.
by FB_JussiE
Tue Jul 31, 2012 9:00 am
Forum: Trine 2
Topic: "Trine 2 hard" achievement bug?
Replies: 5
Views: 3762

Re: "Trine 2 hard" achievement bug?

Hello bonetis "Trine 2 hard" achievement is actually still bound to the original achievements that were in the game on launch. All of these can be achieved by not completing the game. We'll probably update the achievement at some point I suppose, but I'm not 100% sure how it should be hand...
by FB_JussiE
Tue Jul 31, 2012 7:38 am
Forum: Trine 2
Topic: Played this game for 5 minutes and...
Replies: 1
Views: 1616

Re: Played this game for 5 minutes and...

Thanks for the nice comment!

We greatly value "doing our own thing" here, so I'm no seeing us being swallowed by major publisher any time soon :)
by FB_JussiE
Tue Jul 31, 2012 7:33 am
Forum: Trine Technical Support for Linux & Mac
Topic: Getting Linux version when already owning Steam version?
Replies: 1
Views: 2778

Re: Getting Linux version when already owning Steam version?

Hello Corben!

You should contact us via e-mail to Image
by FB_JussiE
Fri Jul 27, 2012 12:30 pm
Forum: Trine Technical Support for Windows & PSN
Topic: Walk in the Park Achievement
Replies: 3
Views: 5002

Re: Walk in the Park Achievement

Hello dvahagn, and sorry to hear you're having such a nasty issue. Only reason we could come up with for this to happen is that if you've died on the last boss and restarted it from the "game-over" screen, for now this can break the achievement. This can be gone around by restarting the en...
by FB_JussiE
Fri Jul 27, 2012 7:16 am
Forum: Trine 2
Topic: Need help!
Replies: 10
Views: 5891

Re: Need help!

Hello again.

Thank's for the screenshot.
We're investigating this issue, but so far have been unable to reproduce it.

We'll let you know when we have found a solution.

Sorry for the inconvenience.
by FB_JussiE
Fri Jul 27, 2012 7:14 am
Forum: Trine 2
Topic: Invisible wall at end of Eldrich Passages *SPOILERS*
Replies: 3
Views: 2604

Re: Invisible wall at end of Eldrich Passages *SPOILERS*

Hello Chrono.

Sorry to hear you're having problems with the game.
We've recieved few user reports about this issue, but so far have been unable to reproduce it.

We're investigating this issue and will let you know once we're able to make sense of it.
by FB_JussiE
Fri Jul 20, 2012 8:38 am
Forum: Trine 2
Topic: Dropped from Multiplayer at the Petrified Tree
Replies: 11
Views: 5490

Re: Dropped from Multiplayer at the Petrified Tree

Hello again!

There's a quick fix in steam now which hopefully fixes the issue.
If the issue is still there, let us know and we'll look in to it again.
by FB_JussiE
Fri Jul 20, 2012 7:18 am
Forum: Trine 2
Topic: Fullscreen windowed
Replies: 1
Views: 2611

Re: Fullscreen windowed

Hello Will__! Trine 2 doesen't support maximizing or resizing the window on the fly, but you can maximize the window by editing the options.txt file that you can find in %appdata%/Trine2. Edit the line setOption(renderingModule, "MaximizeWindow", false) to setOption(renderingModule, "...
by FB_JussiE
Thu Jul 19, 2012 10:29 am
Forum: Trine 2
Topic: Need help!
Replies: 10
Views: 5891

Re: Need help!

Hey again!

We've been unable to reproduce this, even with extensive testing.
Could you take a screenshot of the spot where the issue happens and link it here, this would greatly help us on the process of trying to reproduce it.

Sorry for the inconvenience.
by FB_JussiE
Thu Jul 19, 2012 8:01 am
Forum: Trine Technical Support for Linux & Mac
Topic: Empty destination directory
Replies: 10
Views: 7407

Re: Empty destination directory

Hello again Check that the game actually finds all the libraries needed. Open up termianl and go to the directory where you installed Trine 2. There type "export LD_LIBRARY_PATH=./lib/lib32" and "ldd ./bin/trine2_linux_32bit" Check the output if there's any lines that say "=...
by FB_JussiE
Thu Jul 19, 2012 7:08 am
Forum: Trine 2
Topic: Game not loading, already tried alot to solve.
Replies: 2
Views: 1278

Re: Game not loading, already tried alot to solve.

Hello Noaffy and sorry to hear you're having problems with the game. Have you checked your Anti-Virus software. The issue you described sounds like there might be conflict in there. Try to either tweak your AV settings so that it ignores trine2_32bit.exe or disable your AV while playing. Let us know...
by FB_JussiE
Wed Jul 18, 2012 2:30 pm
Forum: Trine 2
Topic: Dropped from Multiplayer at the Petrified Tree
Replies: 11
Views: 5490

Re: Dropped from Multiplayer at the Petrified Tree

Hello everyone! We've been investigating this issue, but been able to reproduce it only once. We're looking further in to this but for now only solution we can offer is to set the game online again after the disconnects by going to the in-game menu -> Game Settings and changing th Game Mode to onlin...
by FB_JussiE
Wed Jul 18, 2012 1:06 pm
Forum: Trine Technical Support for Linux & Mac
Topic: Empty destination directory
Replies: 10
Views: 7407

Re: Empty destination directory

Hello kallux! Sorry to hear you're having problems with the game. When you've ran the installer it should say in the terminal how many bytes it has copied (this should be around 1.6 gigs), what does it say? The installer seems to be able to create the directory, and as it is in your home dir there r...
by FB_JussiE
Wed Jul 18, 2012 12:30 pm
Forum: Trine 2
Topic: Game runs really slow
Replies: 8
Views: 4411

Re: Game runs really slow

Hello detachedhead Running the game on very low graphics setting should be used as "last resort", as it indeed increases the loading times a lot. This is due to the game manually altering the textures when loading. If the game is playable at low graphics details i'd highly recommend using ...
by FB_JussiE
Wed Jul 18, 2012 10:00 am
Forum: Trine 2
Topic: Download Linux version after buying from Steam
Replies: 3
Views: 2103

Re: Download Linux version after buying from Steam

Hey

We cannot promise anything, but we certainly will look in to the possibility when the time comes.
by FB_JussiE
Wed Jul 18, 2012 9:11 am
Forum: Trine 2
Topic: Download Linux version after buying from Steam
Replies: 3
Views: 2103

Re: Download Linux version after buying from Steam

Hello helios747

You should contact our support with e-mail to Image
by FB_JussiE
Wed Jul 18, 2012 7:20 am
Forum: Splot
Topic: Do you still work on this?
Replies: 12
Views: 40561

Re: Do you still work on this?

Hello mobscener Splot is still under active development and is looking better than ever. We do realize it has been a very long wait for the Hunble Frozenbyte Bundle buyers and we apologise for that :oops: . Splot has its own dedicated development team within the company polishing the game so our oth...

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