Search found 258 matches

by MarjutFB
Thu Feb 04, 2016 12:18 pm
Forum: Trine 3
Topic: A Bug With Trine 3 Editor
Replies: 2
Views: 10336

Re: A Bug With Trine 3 Editor

Sorry for the long delay! We tried the Editor and it seems to be working correctly. So, you could try if reinstalling your editor to a new folder would help with this. You can do this by deleting ...\steamapps\common\Trine 3\editor_path.txt and remember to copy your maps to the new installation. Unf...
by MarjutFB
Thu Feb 04, 2016 12:10 pm
Forum: Trine Editors
Topic: Trine 3 - Editor Questions
Replies: 1
Views: 5479

Re: Trine 3 - Editor Questions

Sorry for the long delay! If you have any further questions, please email us at Support[at]Frozenbyte[dot]com to ensure you get a reply as soon as possible. Please also link this thread to your email! To make areas where the characters can't walk to, you need to make collisions which are usually inv...
by MarjutFB
Thu Feb 04, 2016 11:01 am
Forum: Trine 2
Topic: Installing Trine 2
Replies: 1
Views: 7668

Re: Installing Trine 2

Sorry that I couldn't answer you earlier! :( We haven't gotten other reports about this, so it's very likely a false alarm. It's fairly common that .exe files are marked harmful, but I don't think you really need to worry about any games downloaded from Steam. If you want more details, please send u...
by MarjutFB
Thu Feb 04, 2016 8:53 am
Forum: Trine 2
Topic: Trine 2 on Shield TV - Save file issue
Replies: 4
Views: 12716

Re: Trine 2 on Shield TV - Save file issue

(link) Sorry for the long delay! There has been many posts to go through and emails which we prioritize. Unfortunately yes, seems like our fix didn't work on all devices so we can't promise another patch. I'm very sorry for the inconvenience! :( It seems like you already emailed us, but if I'm wron...
by MarjutFB
Tue Jan 19, 2016 10:39 am
Forum: Trine 3
Topic: Linux: bad cyrillic font
Replies: 2
Views: 9900

Re: Linux: bad cyrillic font

Sorry for the delay! This issue should at least be fixed internally, so if it's not available yet it should be available for you soon. However, do note that you might need to install the FreeSans font for the fix to work (which is already included on Ubuntu and SteamOS). Let me know if you have any ...
by MarjutFB
Tue Jan 19, 2016 10:11 am
Forum: General Chat
Topic: Shadwen
Replies: 2
Views: 10126

Re: Shadwen

I actually forwarded this to our team some time ago, but just haven't managed to answer to you as there has been a lot of support requests. Sorry for the inconvenience! I can't promise it will have everything in your list, but I hope you're still looking forward to Shadwen. :) Thank you for your sug...
by MarjutFB
Tue Jan 19, 2016 9:59 am
Forum: Trine Technical Support for Windows & PSN
Topic: Trine on PS4 - Problem with pontius and pick an article
Replies: 2
Views: 9332

Re: Trine on PS4 - Problem with pontius and pick an article

Sorry for the delay! Did you already get past this? The tool tip is for Pontius' Strength of the Titans ability, which you have to use to clear the tool tip. This ability makes it possible to pull and throw objects with Pontius' shield. You should be able to active this ability by pointing the shiel...
by MarjutFB
Mon Jan 18, 2016 2:52 pm
Forum: Trine 3
Topic: No Steam Overlay
Replies: 4
Views: 9778

Re: No Steam Overlay

I'm sorry for the long delay!

We can't really guarantee support with all third party programs, but according to this thread it seems like Fraps' developers are looking into this issue if it's not fixed already.

Cheers!
by MarjutFB
Tue Dec 29, 2015 2:10 pm
Forum: Trine Technical Support for Windows & PSN
Topic: coop ps4 trine2 problem
Replies: 3
Views: 11526

Re: coop ps4 trine2 problem

I'm sorry to hear you're having trouble with the game. Also sorry for the delay, but there has been many support requests. And about the issue, please firstly check that your PlayStation 4 is working with correct network settings. It's also recommendable to forward the internet correct ports for it....
by MarjutFB
Fri Dec 04, 2015 10:20 pm
Forum: Shadwen
Topic: Shadwen – a True Stealth Game, Coming in 2016!
Replies: 0
Views: 7480

Shadwen – a True Stealth Game, Coming in 2016!

Return of True Stealth Games; Sneaking Not Optional We're excited to announce our next game: a stealth action adventure game Shadwen . Our aim is to go back to the roots of the stealth genre after years of gung-ho ridden action blasters and yearly revisions. Shadwen is a true Stealth game where the...
by MarjutFB
Fri Nov 06, 2015 1:56 pm
Forum: Trine Technical Support for Windows & PSN
Topic: [Trine 3] DRM free version from humble store: Password?
Replies: 2
Views: 8870

Re: [Trine 3] DRM free version from humble store: Password?

Sorry, there seems to be something strange going on with the file, as it obviously shouldn't be password protected. We'll contact Humble Bundle about this. Please try if the following password would work for the file. ghskfa3fDfhswgjCsadgjsefAfhssF Sorry for the inconvenience, but hopefully this hel...
by MarjutFB
Wed Oct 28, 2015 3:25 pm
Forum: Trine 2
Topic: Ios
Replies: 1
Views: 9510

Re: Ios

Unfortunately we don't have any plans for iOS devices at the moment, but thank you for your interest.

Let me know if you have any other questions about this. Cheers! :)
by MarjutFB
Fri Sep 25, 2015 1:50 pm
Forum: General Chat
Topic: First person view
Replies: 1
Views: 12978

Re: First person view

Well, currently our engine is not build for this, so no, but it probably would be possible to add that kind of features. We are using an in-house engine, so we can develop it quite freely if needed for a project for example.

Let me know if you have other questions! :)
by MarjutFB
Fri Sep 25, 2015 11:14 am
Forum: Technical Support for Windows
Topic: Shadowgrounds on win7?
Replies: 4
Views: 22486

Re: Shadowgrounds on win7?

I still recommend trying to reinstalling the game, because something might have gone wrong with the installation progress. If that doesn't help either, you could also try the Steam version of the game as it's working fine at least on my Windows 7. To get the Steam version you can email us your recei...
by MarjutFB
Thu Sep 24, 2015 10:48 am
Forum: Technical Support for Windows
Topic: Shadowgrounds on win7?
Replies: 4
Views: 22486

Re: Shadowgrounds on win7?

This sounds strange. Have you tried to reinstall the game? Also enabling or disabling Vertical Sync from the Launcher could help. If you're unsure if you applied the admin rights you could also try to enable them by doing the following: ⋅ Go to the game's installation folder ⋅ Ri...
by MarjutFB
Tue Sep 22, 2015 10:37 am
Forum: General Chat
Topic: The roadmap for Frozenbyte
Replies: 2
Views: 7551

Re: The roadmap for Frozenbyte

There is currently no news about Trine series. As for our other plans, we'll continue to do our best as an indie company, though I can't really reveal anything which I hope you understand. Still, if you're interested in what we are up to I recommend keeping an eye on our blog on our website for the ...
by MarjutFB
Wed Sep 16, 2015 10:48 am
Forum: Trine Technical Support for Windows & PSN
Topic: Trine 3: cant get passed the launcher (game crashes).
Replies: 2
Views: 14338

Re: Trine 3: cant get passed the launcher (game crashes).

Sorry for the delay! Is this still occurring? I'm asking as one of our patches might have fixed this, but if it's still happening here is something you could try: Note: Please make sure that the game is not running in Windows' background progresses when attempting to launch the game again. 1. Launch...
by MarjutFB
Wed Sep 16, 2015 9:44 am
Forum: Trine 3
Topic: Getting BSOD after clicking on Exit
Replies: 1
Views: 6538

Re: Getting BSOD after clicking on Exit

Sorry for the delay! Is the problem still occurring? If it is, have you tried to reinstall the game? Also do other graphics settings work fine? Also opening the game as administrator from its .exe could be helpful as well as trying to update your graphics card drivers. If the problem persists it wou...
by MarjutFB
Wed Sep 16, 2015 9:18 am
Forum: Trine 2
Topic: Controls for Speedlink gamepad
Replies: 2
Views: 15703

Re: Controls for Speedlink gamepad

Sorry for the delay! Did you mean that you can't assign the keys from Trine 2's Configure Controls menu? Can you see the controllers selectable in-game at all? One place to select them is Main Menu → Multiplayer → Local Multiplayer Game. Also are you using some kind of emulator? Unfortunately we can...
by MarjutFB
Wed Sep 16, 2015 8:27 am
Forum: Trine 3
Topic: Special Edition?
Replies: 1
Views: 6237

Re: Special Edition?

Sorry for the delay, but thanks for your support!

Unfortunately there are no special versions planned at the moment, but it's nice to know that you'd be interested in one.

Cheers! :)
by MarjutFB
Wed Sep 16, 2015 8:08 am
Forum: Trine 3
Topic: Early release
Replies: 1
Views: 6067

Re: Early release

Sorry for the delay, but thank you for your feedback! We have actually released couple replies to feedback like yours on Steam Community Discussions which hopefully will shed some light on the issue. If you haven't seen them yet, you can find the responses from the links below: http://steamcommunity...
by MarjutFB
Wed Sep 16, 2015 7:53 am
Forum: Trine 2
Topic: Trine 2 on Shield TV - Save file issue
Replies: 4
Views: 12716

Re: Trine 2 on Shield TV - Save file issue

Sorry for the delay, but thank you for your feedback! Unfortunately yes, we still haven't managed to fix this issue for everyone as mentioned on this thread . Sorry for the inconvenience! Unfortunately it's also not possible to move the save files manually on Android devices without rooting it, whic...
by MarjutFB
Wed Sep 16, 2015 7:47 am
Forum: Trine
Topic: Dead end glitch
Replies: 1
Views: 19182

Re: Dead end glitch

You probably saw my reply on that thread? Did you turn the Player Levitation on?

Unfortunately we really haven't managed to reproduce this at our office even after many attempts, so I can't promise a fix. Still I'll see if there is something I can do, so thank you for your report!
by MarjutFB
Wed Sep 16, 2015 7:41 am
Forum: Trine Technical Support for Windows & PSN
Topic: Error message says re-install. Really?
Replies: 3
Views: 26158

Re: Error message says re-install. Really?

Sorry for the delay! Seems like one of your files has been corrupted, so I think reinstalling the game is the best option. You could also just try replacing that file, but it's probably easier to just try the reinstall. Save files are located at a different folder so you shouldn't need to worry abou...
by MarjutFB
Wed Sep 16, 2015 7:34 am
Forum: Trine Technical Support for Linux & Mac
Topic: Trouble in Heartland Mines (Trine 1: Enchanted Edition)
Replies: 1
Views: 13262

Re: Trouble in Heartland Mines (Trine 1: Enchanted Edition)

Sorry for the delay! Did you get past this? The issue here probably is that the Enchanted Edition have some differences in some of the puzzles compared to the original Trine. Did you happen to compare the game to that version? To give you a hint there should be two buttons at this location, the one ...

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