Trine crashes during loading

Technical support for Trine for the Windows and PSN platforms. Please indicate your system specs and operating system in your post if you can.
golden_eagle
Posts: 2
Joined: Sun Jul 15, 2012 7:35 pm

Trine crashes during loading

Postby golden_eagle » Sun Jul 15, 2012 7:40 pm

I get an error when the game start the loading of the first chapter :

Code: Select all

Copy & paste this to a programmer.

Expression: Game is frozen
File:
Line: 0
Minidump: D:\Steam\Steam\steamapps\common\Trine 2\log\trine2_32bit.exe_614d7c26_assert.dmp


Here is the dump file : http://www.mediafire.com/?fz2ud7941pgb4gz

Thanks

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FB_JussiE
Posts: 267
Joined: Wed Nov 23, 2011 4:09 pm
Location: Finland
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Re: Trine crashes during loading

Postby FB_JussiE » Mon Jul 16, 2012 7:42 am

Hello golden_eagle and sorry to hear you're having such a nasty issue with the game.

I've forwarded the issue to our coders, but at the moment I really have no idea what is causing this issue.
We'll let you know as soon as we have figured this issue out.

Thanks for the report and sorry for the inconvenience.

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FB_JussiE
Posts: 267
Joined: Wed Nov 23, 2011 4:09 pm
Location: Finland
Contact:

Re: Trine crashes during loading

Postby FB_JussiE » Mon Jul 16, 2012 9:43 am

Hey again!

After speaking with one of our coders it seems like the issue might be related to using "very low" graphics settings.
If you're using very low graphics settings try to set it to low instead and see if it helps.

Other than that I dont have any ideas at the moment.

golden_eagle
Posts: 2
Joined: Sun Jul 15, 2012 7:35 pm

Re: Trine crashes during loading

Postby golden_eagle » Mon Jul 16, 2012 2:00 pm

Okay, thank you for the answer.
I'll try, but very low would be better for my old computer :)


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