cannot launch the game on ubuntu 10.04 32bit

Technical support for the Linux and Mac platforms for Shadowgrounds and Shadowgrounds Survivor.
hanzo
Posts: 8
Joined: Fri Apr 15, 2011 3:06 pm

cannot launch the game on ubuntu 10.04 32bit

Postby hanzo » Fri Apr 15, 2011 3:16 pm

Hi, I've bought Humble Bundle 3 package yesterday and I've just installed Shadowgrounds, unfortunately running the launcher the game doesn't work, and blocks the desktop environment too so I've to go on tty0 and again on the grafical interface to can use it again

I've tried to launch it from terminal, and I received this output:

[email protected]:~/shadowgrounds$ ./shadowgrounds-launcher
./shadowgrounds-launcher: ./lib32/libxml2.so.2: no version information available (required by /usr/lib/libglade-2.0.so.0)
Got signal 11 at (nil) from 0x841e512
AL lib: ALc.c:1302: exit() 1 device(s) and 1 context(s) NOT deleted
AL lib: alSource.c:2291: alcDestroyContext(): 32 Source(s) NOT deleted
AL lib: alBuffer.c:1097: exit() 16 Buffer(s) NOT deleted


In the first part it seems as the libglade-2.0.so.0 in the system cannot recognise the libxml2.so.2 in the game directory, I instead cannot understand the second part of the output.
Can you help me to solve the problem? Thanks.

P.S: I've just seen it's the wrong section to ask support...sorry :oops:

User avatar
fb_joel
Site Admin
Posts: 2482
Joined: Fri Feb 18, 2005 2:14 pm
Location: Finland

Re: cannot launch the game on ubuntu 10.04 32bit

Postby fb_joel » Sat Apr 16, 2011 12:54 am

Can you post your system specs? Probably related to graphics card + drivers, so once we know those let's see how to proceed...
// Joel, Frozenbyte team

hanzo
Posts: 8
Joined: Fri Apr 15, 2011 3:06 pm

Re: cannot launch the game on ubuntu 10.04 32bit

Postby hanzo » Sat Apr 16, 2011 3:10 pm

fb_joel wrote:Can you post your system specs? Probably related to graphics card + drivers, so once we know those let's see how to proceed...


CPU: Athlon x2 6000+
RAM: 4 gb ddr2 800
GRAFIC CARD: gefoorce 6100 (integrated on asrock AM2NF6G-VSTA motherboard)

I use the 195.36.24 version of nvidia proprietary driver, on kernel 2.6.32-30-generic

following what has wrote this user viewtopic.php?f=3&t=3331#p13821 I also tried to delete the library named on the error message from the game directory, but as result I can now have access to the first screen but than when I try to start the game it's all blocked

if can be useful for you, this is the error I receive:

Code: Select all

[email protected]:~/shadowgrounds$ ./shadowgrounds-launcher
Got signal 11 at (nil) from 0x841e512
X Error of failed request:  BadValue (integer parameter out of range for operation)
  Major opcode of failed request:  129 (XFree86-VidModeExtension)
  Minor opcode of failed request:  10 (XF86VidModeSwitchToMode)
  Value in failed request:  0x4a0000e
  Serial number of failed request:  173
  Current serial number in output stream:  175


EDIT: I was forgetting: I set the detail to "very low" in the last case

User avatar
fb_joel
Site Admin
Posts: 2482
Joined: Fri Feb 18, 2005 2:14 pm
Location: Finland

Re: cannot launch the game on ubuntu 10.04 32bit

Postby fb_joel » Sat Apr 16, 2011 7:10 pm

Ah. My experience with Linux is not enough to help with the actual problem, but it's possible that someone else will figure out the solution. That said, I should point out that the GeForce 6100 integrated might be too slow for the game(s). :( It might be best to contact the Humble Bundle guys and ask for a refund.

That said, let's see if someone has a clue into this, or if we find a solution in some other thread. I will post any suggestions I find here as well (I get a lot of emails and maybe someone else will encounter the same).
// Joel, Frozenbyte team

hanzo
Posts: 8
Joined: Fri Apr 15, 2011 3:06 pm

Re: cannot launch the game on ubuntu 10.04 32bit

Postby hanzo » Sat Apr 16, 2011 8:50 pm

fb_joel wrote:Ah. My experience with Linux is not enough to help with the actual problem, but it's possible that someone else will figure out the solution. That said, I should point out that the GeForce 6100 integrated might be too slow for the game(s). :( It might be best to contact the Humble Bundle guys and ask for a refund.

That said, let's see if someone has a clue into this, or if we find a solution in some other thread. I will post any suggestions I find here as well (I get a lot of emails and maybe someone else will encounter the same).


I'm almost sure the problem is not in the part I evidenced, in fact I also tried to launch Trine and even if my grafic card is under the minimum requirements it works (very slowly, but it works), and Trine should have bigger requirements of Shadowgrounds

I'll try asap to delete all the libraries in the game directory already installed in the system, then I'll evaluate if ask for a refound or donate the games to someone if it doesn't solve the problem

P.S: could you tell me an email adress/forum where i can contact the team who ported the game on linux? You say you've not enough experience on gnu/linux to help me to solve the problem, but I suppose they have :)

KameZero
Posts: 15
Joined: Sat Apr 16, 2011 5:28 pm

Re: cannot launch the game on ubuntu 10.04 32bit

Postby KameZero » Sat Apr 16, 2011 9:18 pm

Whether or not this has any bearing on the problem or not: Your drivers are nearly a year old and should probably be updated.

User avatar
fb_joel
Site Admin
Posts: 2482
Joined: Fri Feb 18, 2005 2:14 pm
Location: Finland

Re: cannot launch the game on ubuntu 10.04 32bit

Postby fb_joel » Sat Apr 16, 2011 11:48 pm

Trine does have bigger requirements, yes. The difference might not be huge though, but yeah Trine should be a bit more demanding than SG and SGS, you're correct about that. Maybe the 6100 is just ok then after all...

I hope updating the drivers would help, thanks for the tip KameZero!
// Joel, Frozenbyte team

hanzo
Posts: 8
Joined: Fri Apr 15, 2011 3:06 pm

Re: cannot launch the game on ubuntu 10.04 32bit

Postby hanzo » Mon Apr 18, 2011 12:37 am

I tried to update the nvidia drivers to last version, but the game still doesn't work.

Anyway, I've founded an interesting fact: giving a look at the system log, I've founded some pulseaudio error messages at the moment in which the game blocks.

Code: Select all

Apr 17 23:15:07 hanzo-desktop pulseaudio[1928]: ratelimit.c: 3721 events suppressed
Apr 17 23:15:12 hanzo-desktop pulseaudio[1928]: ratelimit.c: 4604 events suppressed
Apr 17 23:15:17 hanzo-desktop pulseaudio[1928]: ratelimit.c: 4602 events suppressed


I've tried, as suggested by other user, to launch the game putting before the padsp command, but I receive similar error messages:

Code: Select all

Apr 17 23:17:24 hanzo-desktop pulseaudio[1928]: ratelimit.c: 71 events suppressed
Apr 17 23:17:29 hanzo-desktop pulseaudio[1928]: ratelimit.c: 3716 events suppressed


Giving a look at launchpad, it seems a known bug of pulseaudio, and some people have solved the problem upgrading alsa. I'll try tomorrow or as soon as I've free time (hoping to find a good ppa to not be obliged to build the packages again and again for any kernel update :mrgreen: ) and I'll let you know the result.

hanzo
Posts: 8
Joined: Fri Apr 15, 2011 3:06 pm

Re: cannot launch the game on ubuntu 10.04 32bit

Postby hanzo » Tue Apr 19, 2011 8:19 pm

I tried to update alsa to 1.0.23, but the game still doesn't work.

Anyway, the pulseaudio error messages are disappeared, but I've seen other messages on sys. log I haven't seen two days ago (I checked and there were alsa in corrispondence of pulseaudio errors too, I simply didn't see them last time):

Code: Select all

Apr 19 19:10:15 hanzo-desktop acpid: client 1290[0:0] has disconnected
Apr 19 19:10:15 hanzo-desktop acpid: client 1290[0:0] has disconnected
Apr 19 19:10:15 hanzo-desktop acpid: client connected from 1290[0:0]
Apr 19 19:10:15 hanzo-desktop acpid: 1 client rule loaded
Apr 19 19:10:15 hanzo-desktop acpid: client connected from 1290[0:0]
Apr 19 19:10:15 hanzo-desktop acpid: 1 client rule loaded


EDIT: I tried to stop acpid before launching the game and nothing changes except the lack of these sys.log messages

hanzo
Posts: 8
Joined: Fri Apr 15, 2011 3:06 pm

Re: cannot launch the game on ubuntu 10.04 32bit

Postby hanzo » Tue Apr 26, 2011 4:10 pm

the last update: I tried to put a gefoorce 8400gs on my motherboard, and now the game works well! :D

I know, is quite unbelieveble that running trine and not shadowgrounds, the problem was the poor integrated nvidia gpu...but the facts say that was the problem

I write this update to give you further informations for the minimum requirements :wink:

P.S: now also trine works well!

User avatar
fb_joel
Site Admin
Posts: 2482
Joined: Fri Feb 18, 2005 2:14 pm
Location: Finland

Re: cannot launch the game on ubuntu 10.04 32bit

Postby fb_joel » Thu May 05, 2011 4:13 pm

Good to hear (and sorry for the long delay). I'm not sure if it was the graphics card preventing the SG games from running, because they should not require as much as Trine, but at least it was something related to that. I hope you enjoy the games. :)
// Joel, Frozenbyte team


Return to “Technical support for Linux & Mac”

Who is online

Users browsing this forum: No registered users and 3 guests